Health Guarantee

Health

Guarantee

DEPOSITS

Our Deposits are non-refundable.

We do understand that getting a puppy is a big decision. We only accept deposits for 3 males and 3 females for each litter expected as we can never be sure what will be produced. We want you to be 100% satisfied with the puppy you take home and if we are unable to produce a puppy that fits the description for you within 2 years, we will return your deposit.

Please understand that there are things beyond our control. Sometimes breedings don’t take, we can get all one sex in a litter, a litter can be reabsorbed or a female can have false pregnancy and no puppies are produced.

Any deposits on litters that are not fulfilled are transferred to the next litter or another upcoming litter by mutual decision. This is rare and handled on a case by case basis.The puppy’s general health is guaranteed for 1 week after the date that it is shipped. We guarantee that the puppy will arrive to you free from communicable disease however, there are many things a puppy can contract prior to the completion of its vaccination series. We recommend keeping your puppy at home and limiting you and your family’s outings to places like parks and places where dogs frequent until your puppy has received it’s entire puppy vaccination series. This is an effort to minimize your puppy’s exposure to disease. There are no other implied warranties past 1 week other than those mentioned below.

The puppy will have a thorough examination by our veterinarian before being shipped. It will come with a State of California Health Certificate signed by our vet. When the pup is shipped it comes with the health certificate and kennel vaccination/worming records.

ADDITIONAL WARRANTIES:

Our Deposits are non-refundable. The pups ears are warranteed to stand. If they are not standing by 4 1/2 months, the owner must contact SentinelHarts Kennels. The pup must be examined by his vet at 5 months of age. The ears must be taped for a period of 4 weeks starting at 4 1/2 months. If they are not standing after 4 weeks of taping the owner must again contact SentinelHarts Kennels and the dog must again be seen by the vet at 6 months of age. A pup will not be replaced for soft ears unless these procedures are followed and have been documented in our office. We do not have ear problems in our dogs. If a new owner takes the necessary precautions to tape weak ears 99.9% of the time they will stand. It is entirely possible to have a dog whose ears would have stood had they been taped, but they did not stand because the owner has not done his or her share in making sure the ears were properly taken care of. Customers should know that ears may come up and then go back down when the dog begins to get his adult teeth (at 4 to 5 months). If this happens the ears will ALWAYS come back up after teething. The male pups are warranteed to have both testicles drop. This part of our warranty expires at 12 months of age. Puppies will not be replaced until 12 months of age. Testicles can drop as late as 18 months. If this occurs, the customer has 2 choices: 1 They may have the puppy replaced WHICH MEANS THEY RETURN THE FIRST PUPPY 2 They can retain the puppy which MUST BE STERILIZED, (There will be no exceptions to this) and then the customer may purchase a second puppy at a 50% discount.

About Us

We have traveled across the continents to find quality dogs for our many customers, as well as for myself. We have a qualified dog finding team that works extensively across continents to find the perfect puppy for you.

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Please take note our puppies receive their frequently vaccinations